Dear Valued Customer,

We hope this message finds you well. We’re reaching out to inform you about potential delays in package deliveries due to the ongoing Canada Post strike.

To ensure your orders continue to reach you, we are using an alternate shipping provider. However, due to the increased demand across all carriers, you may experience longer delivery times. Shipments that typically arrive in 3-5 business days may now take approximately 7–10 days to reach you.

We deeply appreciate your understanding and patience as we work to navigate this situation while maintaining the best possible service for you. If you have any questions or concerns about your order, please don’t hesitate to contact us.

Thank you for your continued support. We’ll keep you updated with any further developments.

 

“The Canadian Union of Postal Workers (CUPW) has announced it intends to begin a national strike on Friday, November 15 at 12:01 a.m. ET.

Canada Post’s operations will shut down during a national strike, affecting millions of Canadians and businesses across the country.

Customers should expect delays
Customers will experience delays due to the strike activity. Mail and parcels will not be processed or delivered for the duration of the national strike, and some post offices will be closed. Service guarantees will be impacted for items already in the postal network. No new items will be accepted until the national disruption is over.

Items will be delivered as quickly as possible once operations resume
All mail and parcels in the postal network will be secured and delivered as quickly as possible on a first-in, first-out basis once operations resume. However, a national strike of any length will impact service to Canadians well after the strike activity ends. Shutting down facilities across the country will affect Canada Post’s entire national network. Processing and delivery may take some time to fully return to normal.

Stay informed
Continue to visit Canada Post’s website for the latest information on negotiations and updates on strike activity.”

 

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